Job Summary:

Responsible for enterprise-class technology environments that Estes requires to run its day-to-day operations. This includes third party applications, COTS, and other environments as applicable. Additional responsibilities include full lifecycle management and support.

Responsible for the execution and timely completion of assigned tasks
Ability to maintain and implement machine level instruction in relevant domain
Able to participate in tasks related to installation, configuration, upgrades, maintenance, enhancements, tuning for optimal performance, security procedures, issue troubleshooting and resolution
Provide capacity planning, monitoring, and maintenance of designated systems
Ability to maintain assigned development, testing, and production environments
Takes ownership of issue resolution, tracks progress, communicates, and escalates as appropriate
Apply standards and guidelines across technology environments
Identify opportunities and recommend appropriate actions
Adhere to documentation requirements
Regular attendance is required.
This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
Qualifications:

College degree or any combination of education and experience which would provide an equivalent background
3 years of technical experience preferred
Professional certification in one or more areas of applicable technology environment(s) preferred
Basic understanding of security practices surrounding technology environments
Experience monitoring and managing SLAs
Ability to gather and analyze relevant data for troubleshooting and technology management needs
Ability to work collaboratively with other teams in a dynamic environment
Excellent verbal and written communication skills
Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
Must be able to comply with all company policies, rules, procedures and Code of Conduct
Must be able to interact well with others
Must be able to work independently, or in a team setting
Must be capable of working under tight time constraints in a high volume environment with multiple priorities
Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
Must pass a pre-employment **** screen, random **** and/or alcohol tests, and will be subject to a criminal history background check
Must be authorized to work in the United States

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.