Apply Now

Job Summary:

·    Researches billing disputes, customer paperwork corrections or freight bill change requests to ensure resulting corrections are in line with Company policies and procedures

·    Works with internal departments to resolve discrepancies and initiates resolutions

·    Documents all appropriate account information and invoice corrections into AS400 system

·    Provides prompt and courteous customer service internally and externally

·    Regular attendance is required.

·    This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

Qualifications:

·    High School Diploma or General Educational Degree (GED), or any combination of education and experience which would provide an equivalent background

·    Strong customer service skills

·    Minimum of one year clerical experience, including data entry preferred

·    Good typing skills

·    Must have good written and verbal communication skills

·    Basic computer skills, including Microsoft Word and Excel

·    AS400 system and/or trucking experience preferred

·    Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job

·    Must be able to comply with all company policies, rules, procedures and Code of Conduct

·    Must be able to interact well with others

·    Must be able to work independently, or in a team setting

·    Must be capable of working under tight time constraints in a high volume environment with multiple priorities

·    Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines

·    Must pass a pre-employment **** screen, random **** and/or alcohol tests, and will be subject to a criminal history background check

·    Must be authorized to work in the United States